Shipping policy

This Shipping Policy explains how Lesetshop processes and ships orders placed through our website.

Shipping Fee

A standard $50 shipping fee applies to eligible orders unless a different shipping charge is clearly displayed at checkout.

Any applicable shipping charge will be shown to the customer before the order is completed.

Order Processing Time

Orders are generally processed within 2–3 business days after successful payment authorization.

Processing time does not include shipping transit time.

Shipping and Delivery

After an order has been processed, it will be prepared for shipment to the address provided during checkout.

Estimated delivery time may vary depending on the destination, carrier operations, weather, holidays, product availability, and other circumstances outside our reasonable control.

Where tracking information is available, it may be provided to the customer after the order has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your address carefully before completing your order. If you discover an error, contact us immediately. We will make reasonable efforts to correct an address before shipment, but changes cannot be guaranteed after the order has entered fulfillment.

Delivery Delays

Occasionally, shipments may be delayed due to circumstances beyond our reasonable control, including severe weather, carrier disruptions, holidays, transportation interruptions, or other unforeseen events.

If a significant shipping issue occurs, customers may contact us for assistance with the order.

Failed or Missed Delivery

Customers should monitor their tracking information and ensure that someone is reasonably available to receive the shipment when required.

If a shipment is returned to the carrier or sender because of an incorrect address, repeated failed delivery attempts, or another customer-related issue, additional shipping arrangements may be required.

Damaged Shipments

If your furniture arrives with visible damage, please document the condition of the package and product and contact us as soon as possible at hello@lesetshop.us.

Photographs may be requested to help us evaluate the issue and determine the appropriate resolution.